Service Letters window

Purpose

Use this window to associate a service letter, or letters, with an item on the sales invoice.

To access this window

Complete one of the following to access this window.

On the Sales Invoice window, click Letter.
In the Items Sold grid on the Sales Invoice window, right-click on a line item then select Service Letter.

Diagram

The following thumbnail illustrates the Service Letters window. Click it to view a full-size image.

Item descriptions

Fields and boxes

Item	Description
Service Letter grid columns
Date	Displays the date entered for this service letter to be brought into the Service Letter reports.
Serial/Sku	Displays the serial or SKU number for the item the service letter is associated with.
Letter	Displays the description entered for the template on the Add/Change Word Template Locations window.
Service	Displays the service type selected for the item and letter.
Date	Enter the date when you want this letter to be included on Service Letter reports. To quickly enter today's date, press T on your keyboard. To quickly back-date or forward-date by one day, use the Hyphen key (-) and Equal key (=) on your keyboard (alternatively, use the Minus Sign and Plus Sign keys on your keyboard number pad). To quickly back-date or forward-date by one month, use the Page Up and Page Down keys on your keyboard. This box supports F6 functionality; the Choose Date window opens.
Letter	Select the service letter to associate with the inventory item. Service letters are set up on the Add/Change Word Template Location window.
Service	Select the service type to associate with the inventory item. The item must have a serial number to select a service type. Service types are set up on the Add/Change Service Table window. The inventory item must meet the requirements of the service type category and subcategory to display that service in this box.

Buttons

Item	Description
Add	Adds the service letter to the invoice.
Delete	Removes the service letter selected in the grid from the invoice.
Exit	Returns to the previous window.

Helpful links

AIMsi Online Help Version 11.0 ◊ Last Updated 6/22/2020
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